Zappix iPhone App Review

There are apps that do just about anything these days, including starting your car for you. And while you are waiting for your car to start up, why not make that annoying phone call to the cable company about your monthly bill? If you answered, “Because I don’t want to wait on hold forever,” Zappix could be your one app for your customer service needs. This app provides the user with a simple way to maneuvering through irritating automated customer service wait times.

The simplicity of this free app arises in the very beginning when the user signs into the app. After entering the straightforward information one can access a large number of major companies, non profits, and government agencies, with new ones to come all the time. So whether or not it is the cable company or the court house the user needs to call, Zappix has you covered. If the company the user is trying to get a hold of and is backed by Zappix then the appropriate menu appears for the user to significantly cut back on the wait time.

Companies list in Zappix

Zappix uses a visual means that even the not so savvy smart phone user would understand. You can connect it with all the popular social media such as Twitter and Facebook, which in the end connects you to the companies Twitter and Facebook pages; making it that much easier for you to get a hold of someone. A user can also find the customer support email, and write to the company if the issue calls for more than a minimum number of characters.

Everyone has those days where it seems that everything is happening at once. Bills need to be paid, kids need to be picked up, soccer practice and ballet lesions after dinner all come with one thing consumers want more of – time. With the direct links to mobile websites and information pages Zappix takes out the need to Google the information and jot down the phone numbers which the user then needs to find time call. And to make it that much quicker the app uses stores the “Recent” contacts and “favorites” the contacts that the user specifies.

Since there is nothing perfect in life, though this app may seem to the user like the closest thing, Zappix also has its downside. Because the app is so new the number of companies does have an ending point. Though more and more companies are being added to the list daily, some users find that not every company specific to their needs can be found by searching the company name.

9 thoughts on “Zappix iPhone App Review

  1. Christopher Roberts

    What a great review Steve, congratulations on achieving your 1oth post!

    I like your writing style, it draws you into the story behind the post. Okay it’s an app, buy it or steer clear of it, but its your justification and reasoning that makes the post what it is.

    Once again congrats, it is great to have you as one of our authors 🙂

  2. So basically this is the yellow pages of services on steroids. online bill payment and services are becoming more popular these days, i mean who has the time to stand in a line for hours?
    even better than the bill payment option i like the customer service option. hope this is the revolution we need to end the annoying recorded voices on the business end of the line.

    • Christopher Roberts

      Yellow Pages on steroids, I like that Mustahsin, great way of putting it 🙂

      Thanks for adding your view, welcome to the community that is Technology Bloggers!
      Christopher – Admin Team

      • Christopher Roberts

        A yellow pages on steroids does sound pretty cool though 😉

        Steve does point out in the article the apps key functions.

        Thanks for the comment.
        Christopher – Admin Team

  3. Hi there steve,

    Just wondering what are the terms in reviewing someone else’s app? We are looking forward in launching our app a few months from now and we are looking for someone to review our app and write about it on their blogs. please email me @ EMAIL REMOVED if you are interested on this matter.

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